I really hope if you receive these emails, you don't click on anything. Don't get me wrong, I receive about 10 emails a week with folks trying to steal my account. It's actually getting hilarious. I really hope people don't fall for these. Most of them that I receive are like this:
Due to suspicious activity, your Battle.net account has been locked. You tried to login your account too many times (403). We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:
Step 1: Secure Your Computer
In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.
Step 2: Secure Your E-mail Account
After you have secured your computer, check your e-mail filters and rules and look for any e-mail forwarding rules that you did not create. For more information on securing your e-mail account, visit our Support page.
Step 3: Restore access to Your account
We now provide a secure link for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account: XXX.blizzardnet.net
If you still have questions or concerns after following the steps above, feel free to contact Customer Support at XXX.battlenet.net
The Battle.net Account Team
Today, I received one better (or worse) than the ones I am used to....Now I would cut and paste this one, but due to all the malicious code imbedded (basically you click anywhere in the email and you go to some "scaaary" site, I had to screenshot...
As you can see, they get quite sneaky to try to get your account information from you. This is ugly. I can see how the "uninformed" have lost their account, had someone log into your account, bla, bla, bla.
The funniest part of this one is the "If you are so lucky that you can won our mysterious prize and 5000 gold or a free Blizzard Authenticator". Really? Come on...
Some people will say "Change your email to one you don't use for anything else, just your account". To this I say "Why?". I have spoke to GM's in game, on the phone, and through email on these. I forward every email that I get to them. Blizz admin told me to ignore ANYTHING from ANYONE in my email. There are very, very, very few times they will "suspend" your account due to you not responding....
* Flashing Lights here if I knew how to do it.....
BLIZZARD WILL NOT EMAIL YOU TO CHANGE ANYTHING. EVER....DON'T CLICK.....
BLIZZARD WON'T LOCK YOUR ACCOUNT EVEN IF YOU DON'T RESPOND TO A LEGIT EMAIL.
I was told there are very few reasons they will email you....
#1. If you email them first.
#2. If you signed up for a battle.net contest- I was advised to call the 800 number to speak with an actual blizzard rep when this happens (last month, I actually did win one through their twitter contest).
#3. For a lock/ban/suspension of your account (once again, call to verify. Only get the number from the actual website you log into at battle.net).
These are just examples that I was given, I am sure there are more, but do not trust what people say, or email, or /tell, or whatever. If your account is as valuable to you as mine is to me, then CALL THEM DIRECT. Talk to a real human being. Find out whatever issue you have or are experiencing. That is truly the only way to know for sure that you are clear (and NEVER call a phone number that is emailed to you- use the number at battle.net where you log into services).
I know I capped quite a few words here and there, I am just trying to get the point across. I hope I did.